Yes, MEXC requires KYC. Its Help Center says users must complete verification to use MEXC's products and services, and unverified accounts may face limits on deposits, withdrawals or trading byYes, MEXC requires KYC. Its Help Center says users must complete verification to use MEXC's products and services, and unverified accounts may face limits on deposits, withdrawals or trading by
Does MEXC Require KYC? Complete Guide to MEXC KYC Verification
Yes, MEXC requires KYC.
Its Help Center says users must complete verification to use MEXC's products and services, and unverified accounts may face limits on deposits, withdrawals or trading by region.
Primary KYC needs one ID document and allows 80 BTC of crypto withdrawals a day; Advanced KYC adds facial recognition and raises that to 200 BTC.
Key Takeaways
- MEXC requires KYC: its Help Center says users must verify to access products and services, and unverified accounts may be restricted from deposits, withdrawals or trading depending on the region.
- Primary KYC takes a photo of one ID document and allows 80 BTC of crypto withdrawals a day plus P2P trading.
- Advanced KYC adds a facial recognition selfie for 200 BTC a day and fiat trading up to 20,000 USD a day, and you can go straight to it without Primary.
- Institutional verification for companies, funds and trusts runs on the web only and can raise the 24-hour withdrawal limit to 400 BTC.
- Under normal conditions a review finishes within 15 minutes, some take 8 to 24 hours, and each account gets up to 3 attempts a day per level.
- MEXC’s Help Center publishes no withdrawal allowance for unverified accounts, and users from restricted jurisdictions such as the United States, the United Kingdom and Canada cannot submit KYC.
MEXC verifies identity in levels, and each level sets how much crypto you can withdraw and which fiat services you can use.
Depending on your region, an unverified account may find deposits, withdrawals or trading restricted until KYC is complete.
This guide covers MEXC's KYC levels and limits, the documents each level needs, step-by-step verification on web and app, what happens without KYC and why applications get rejected.
For fees, coin coverage and the trade-offs of the platform as a whole, see our full MEXC review.
Does MEXC Require KYC? What MEXC's Own Rules Say
Yes: according to MEXC's Help Center, users are required to complete KYC verification to access products and services on MEXC.
Its KYC FAQ, updated June 2, 2026, adds the regional detail: not completing KYC may affect access to deposits, withdrawals and trading, depending on the rules where you live.
MEXC's User Agreement also allows full or partial restrictions on accounts that do not provide the identity documents MEXC asks for.
In practice, treat KYC as the first step after sign-up rather than an upgrade for later.
What is KYC?
KYC, short for Know Your Customer, is the identity check a financial platform runs to confirm who its users are, which is why it is often called real-name verification.
Why Does MEXC Require KYC Verification?
KYC exists because anti-money-laundering standards expect crypto platforms to know their users, and MEXC says a verified identity also helps protect your account.
- Completing KYC can help enhance the security of your assets.
- Your KYC level sets your daily crypto withdrawal limit and which fiat services you can use, while spot trading, futures trading and platform events open from the first level.
- Verified details also help you regain access to your account more quickly if you ever lose your login.
Those rules come from international anti-money-laundering standards: under FATF guidance, crypto platforms are subject to the same relevant measures as banks and other financial institutions.
This guide follows MEXC's current Help Center pages and User Agreement, using the sourcing rules in our published review methodology.
MEXC KYC Requirements in 2026: Levels, Limits and Documents
MEXC's KYC requirements come in two personal levels plus an institutional tier.
Primary KYC takes one ID document and allows 80 BTC of crypto withdrawals a day, Advanced KYC adds facial recognition for 200 BTC a day, and institutional verification can raise the 24-hour limit to 400 BTC.
KYC level | What you submit | Crypto withdrawal limit | Fiat trading | Apply on |
Primary KYC | A photo of one ID document: ID card, passport, driver's license or residence permit | 80 BTC per day | P2P | Web and app |
Advanced KYC | ID document photos plus a facial recognition selfie; Primary KYC is not required first | 200 BTC per day | Up to 20,000 USD per day | Web and app |
Institutional verification | Company registration details and board authorization documents; passports only for directors, representatives, managers and owners of 25% or more | Up to 400 BTC per 24 hours | Not published in the FAQ | Web only |
Data verified as of October 8, 2026 against MEXC's KYC FAQ (updated June 2, 2026), Common Questions About KYC Verification (April 2, 2026) and Institutional Verification FAQ (March 27, 2026).
Crypto deposits are unlimited at both personal levels, and spot trading, futures trading and platform events are open at Primary and Advanced alike.
Fiat is where the levels split: Primary KYC opens P2P trading, while fiat deposits and crypto purchases with fiat need Advanced KYC, and the name on your deposit account must match your Advanced KYC name.
If you plan to buy through P2P, our ranking of P2P crypto marketplaces compares how escrow and disputes work on each platform.
Under normal conditions a KYC review finishes within 15 minutes, though some applications take 8 to 24 hours, and MEXC emails the result either way.
You can also check your verification status on the KYC page in your account.
Limits cap how much you can withdraw each day, while the network you choose decides what a withdrawal costs, as our crypto withdrawal fee comparison shows.
Proof of Address and Institutional Verification
MEXC runs two further checks outside the two personal levels.
Additional Verification asks for proof of your current residential address, dated within the last 3 months, and can only be completed on the web.
Institutional verification is for companies, funds and trusts, runs on the web only and asks for company registration details and board authorization documents.
Directors, authorized representatives, managers and beneficial owners holding 25% or more must verify with passports.
Each company registration number can verify one MEXC account, and MEXC does not convert an individual KYC account into an institutional one.
What Can You Do on MEXC Without KYC?
MEXC does not promise unverified accounts any fixed set of services.
Its KYC FAQ states: "To comply with regulatory requirements in your region, not completing KYC verification may affect your access to certain services, such as deposits, withdrawals, and trading."
The same FAQ says the on-screen prompts show which services are affected for your account.
MEXC's Help Center publishes no withdrawal allowance for accounts without KYC, so treat any no-KYC figure on a referral or review site as unofficial.
Deposits made before you verify can be held: you may see a notice that the funds are restricted and cannot be credited until real-name verification is complete.
If you cannot complete verification, you can apply to have the restricted funds returned.
A withdrawal attempt can bring up a similar prompt asking you to finish real-name verification first.
Users who cannot verify can file a Withdrawal Appeal Form, and once it is approved the account keeps only withdrawal and position-closing permissions.
Every other account function stops.
The practical rule is simple: verify before you deposit.
Once you are verified, our step-by-step MEXC withdrawal guide walks through each withdrawal screen.
How to Complete MEXC Primary KYC Verification
Primary KYC is a short form on the web or in the app: choose the country that issued your ID and the document type, then upload clear photos of the front and back.
You can also skip it and go straight to Advanced KYC.
Primary KYC on the Website
Open the MEXC official website and log in. Click the user icon in the navigation bar, then select [Identification].
Next to "Primary KYC", click on [Verify via Web]. You can also skip primary KYC and proceed to advanced KYC directly.
On the Primary KYC page, select your country/region (please select the issuing country of the document) and ID type.
Take and upload photos of the front and back of your ID. Ensure that your photos are clear and visible, with all four corners of the document intact. You can also use the local upload option to upload the front and back of the ID.
Once completed, click [Submit for Review]. MEXC reviews Primary KYC within 24 hours and emails you the result.
Primary KYC on the App
If you have not installed the app yet, our MEXC app download guide for Android and iOS covers both stores and what to do if it is not listed in yours.
- Log in to the MEXC App. Tap your user icon.
- Tap [Verify] next to your nickname at the top.
- Tap on [Verify] under "Primary KYC." You can also skip primary KYC and proceed to advanced KYC directly.
- In the search box, select your ID issuing country or region.
- Select your ID type, such as [ID card], and then tap [Next].
- Upload photos of the front and back of your ID. Ensure that your photos are clear and visible, with all four corners of the document intact. Once completed, tap [Submit]. MEXC reviews Primary KYC within 24 hours and emails you the result.
How to Complete MEXC Advanced KYC Verification
Advanced KYC adds a facial recognition selfie to the ID check and lifts your crypto withdrawal limit from 80 BTC to 200 BTC a day.
If you already passed Primary KYC, MEXC reuses your issuing country, so you only choose the ID type.
Advanced KYC on the Website
Open the MEXC official website and log in. Click the user icon in the navigation bar, then select [Identification].
Next to "Advanced KYC", click on [Verify via Web].
On the Advanced KYC page, you will be reminded that the next steps involve submitting your proof of identity and performing facial verification. You can prepare the necessary documents in advance and go to a well-lit place. Then, click [Start Verification].
Select your country/region (please select the issuing country of the document) and ID type. Take and upload photos of the front and back of your ID. Ensure that your photos are clear and visible, with all four corners of the document intact.
You can also use the local upload option to upload the front and back of the ID. Once completed, click [Continue].
Please note: If you have not completed primary KYC, you will need to select your country/region (please select the issuing country of the document) and ID type during advanced KYC. If you have completed primary KYC, by default, the document issuing country you selected during primary KYC will be used, and you will only need to select your ID type.
Tick the Data and Privacy box and click [Continue].
Allow camera access, then click [Continue] again.
Follow the on-screen instructions to complete the facial recognition selfie and finish Advanced KYC.
During the facial recognition process, choose a well-lit place and ensure the image is clear, or the verification might fail.
MEXC reviews Advanced KYC within 24 hours and emails you the result.
With Advanced KYC done, our guide to where to buy crypto by region, route and cost compares the ways to fund your account.
Advanced KYC on the App
- Log in to the MEXC App. Tap your user icon.
- Tap [Verify] next to your nickname at the top.
- Tap on [Verify] under "Advanced KYC."
- MEXC lists the two steps ahead, Proof of Identity and Facial Verification, so have your ID ready, find a well-lit spot and tap [Start Verification].
- In the search box, select your document issuing country or region.
- Select your ID type, such as [ID card], and then tap [Next].
- Take or upload photos of the front and back of your ID, keeping all four corners in frame, then tap [Proceed].
- Select your location of residence and tap [Continue].
- Follow the on-screen instructions to take the facial recognition selfie in good light, or the verification may fail.
MEXC reviews Advanced KYC within 24 hours and emails you the result.
Who Can Complete MEXC KYC? Regional Eligibility
MEXC accepts KYC only from users in countries and regions it does not restrict, and it rejects ID documents issued by a restricted country.
The restricted list in MEXC's User Agreement, last updated May 29, 2025, names North Korea, Cuba, Sudan, Iran, Mainland China, Singapore, Malaysia, the United States, the United Kingdom, Hong Kong, Kazakhstan, Canada and the Russian-controlled regions of Ukraine.
It also covers countries under comprehensive economic or trade sanctions and those FATF lists as high-risk jurisdictions subject to a call for action.
If you live in one of those places, MEXC will not verify your account, so use a platform licensed where you live instead of looking for a workaround.
Our honest comparison of MEXC alternatives covers the cases where another exchange is the better choice.
In the EU and EEA, MEXC is not authorized under MiCA: the Dutch regulator AFM warned on September 24, 2025 that MEXC offers crypto-asset services in the Netherlands without a license, and ESMA lists MEXC among non-compliant entities.
MEXC is also winding down services for users in the Netherlands, with offboarding scheduled to finish by October 31, 2026.
In Japan, the Financial Services Agency has named MEXC in warnings to overseas operators running crypto-asset exchange business without registration, dated March 2023 and November 2024.
For MEXC's security record and how its protections work, see our guide to whether MEXC is safe.
For how regulators treat MEXC in one region, see our comparison of crypto exchanges in Southeast Asia, where regulators have named ten platforms, MEXC included.
Why Was My MEXC KYC Rejected? Six Reasons and Fixes
MEXC's Help Center lists six reasons a KYC application fails, and each comes down to the document, the photo or the details you entered.
Fix the cause named in your rejection email, then resubmit on the web or in the app.
Why MEXC rejected it | How to fix it |
Blurry photo or details that cannot be read | Retake the photo in good light so your full name and photo are clear |
Name or document number blocked or cut off | Upload a complete photo with every field visible |
Expired or invalid document | Use a valid, unexpired ID |
Document already linked to the maximum number of accounts | Use a different document that is not linked to another account |
Screenshot or photocopy instead of the original | Photograph the original document |
Primary and Advanced details do not match | Make both submissions consistent |
Reasons and fixes from MEXC's Why Did My KYC Verification Fail? (March 28, 2026) and Common Questions About KYC Verification (April 2, 2026), checked October 8, 2026.
Users should ensure that identification documents are photographed in good lighting conditions with all four corners visible and text clearly readable before submission.
Upload JPG, JPEG or PNG files under 5 MB.
Each account can apply for Primary KYC up to 3 times a day and for Advanced KYC up to 3 times a day, so read the rejection reason before you try again.
MEXC lets one person complete KYC on up to two accounts, and a document that has reached its account limit is refused.
If you entered the wrong details at Primary, complete Advanced KYC with the correct information, which becomes your final record.
After Advanced KYC, request any change through the self-service KYC Verification Update.
If a problem persists, contact MEXC's online Customer Service or submit a ticket from the Help Center.
How to Spot a Fake MEXC KYC Request
Complete KYC only inside the MEXC app or a website you opened yourself, because MEXC says it will never ask for your account credentials, SMS codes or Google Authenticator codes.
Its September 21, 2026 risk warning describes scammers phoning users while posing as MEXC customer service staff or VIP account managers.
Before you reply to any message about your verification, check the sender on MEXC Verify, which confirms whether a URL, email address, phone number or X or Telegram account is an official MEXC source.
Ignore anyone who offers to speed up or pass your KYC for a fee.
Buying, renting or borrowing a verified account is no shortcut either: MEXC’s User Agreement prohibits giving, lending, renting out or transferring an account and requires your own complete and accurate identity information.
Report suspicious contacts through the Ticket Center: on the website, open the footer, then Resources, then Submit a Ticket.
Do not count on a protection fund to cover the loss, since no exchange protection fund we reviewed covers phishing or credential theft.
MEXC KYC FAQ
Does MEXC require KYC to withdraw funds?
It can: MEXC says unverified accounts may be restricted from withdrawals depending on the region, and the withdrawal page can prompt you to finish real-name verification first.
Primary KYC then allows 80 BTC of crypto withdrawals a day.
How long does MEXC KYC verification take?
Under normal conditions a review finishes within 15 minutes, according to MEXC's KYC FAQ.
Some applications take 8 to 24 hours, and MEXC emails the result either way.
What documents do I need for MEXC KYC verification?
An original ID card, passport, driver's license or residence permit, photographed as a JPG, JPEG or PNG file under 5 MB.
Advanced KYC adds a facial recognition selfie, and proof of address is a separate web-only step.
Can I use MEXC without KYC?
MEXC says users must complete KYC to access its products and services.
Without it, deposits, withdrawals or trading may be restricted depending on your region, and the on-screen prompts show what is affected.
What are MEXC's KYC withdrawal limits?
Primary KYC allows 80 BTC of crypto withdrawals per day, Advanced KYC 200 BTC per day, and institutional verification up to 400 BTC per 24 hours.
MEXC's Help Center publishes no allowance for unverified accounts.
Can I skip Primary KYC and go straight to Advanced?
Yes, MEXC lets you skip Primary KYC and complete Advanced KYC directly.
If you already passed Primary, Advanced reuses your issuing country and only asks for the ID type.
How many MEXC accounts can I verify with one identity?
One person can complete KYC on up to two MEXC accounts.
For businesses, each company registration number can verify one institutional account.
How many times a day can I retry MEXC KYC?
Each account can apply for Primary KYC up to 3 times a day and for Advanced KYC up to 3 times a day.
Read the rejection reason in MEXC's email before you resubmit.
Who cannot complete MEXC KYC?
Residents of countries on the restricted list in MEXC's User Agreement, including the United States, the United Kingdom, Canada, Singapore and Hong Kong, cannot submit KYC.
ID documents issued by a restricted country are rejected too.
Disclaimer: This information does not provide advice on investment, taxation, legal, financial, accounting, consultation, or any other related services, nor does it constitute advice to purchase, sell, or hold any assets. MEXC Learn provides information for reference purposes only and does not constitute investment advice. Please ensure you fully understand the risks involved and exercise caution when investing. The platform is not responsible for users' investment decisions.
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