Stock Vouchers FAQ
1. What are stock vouchers?
MEXC provides stock vouchers to help users participate in US stock trading at a lower cost. Users can obtain these vouchers by participating in platform events and redeem them for actual stock assets or cash rebates when the relevant conditions are met.
Stock reward vouchers are mainly divided into two types: stock redemption vouchers and stock cash vouchers. The key difference is that a stock redemption voucher corresponds to a specific stock and can only be redeemed for that designated stock, while a stock cash voucher is a fund specifically used to purchase US stocks and offers greater flexibility.
2. What is a stock redemption voucher?
A stock redemption voucher represents the right to redeem shares of a specific stock. Each stock redemption voucher corresponds to a fixed US stock, and users can only redeem it for that designated stock. For example, a $10 Tesla stock redemption voucher can only be used to obtain $10 worth of Tesla stock and cannot be redeemed for other stocks.
Stock redemption vouchers are divided into face-value and share-quantity. After redemption, users need to wait for review. Once approved, the stock will be automatically credited to the user's US stock account.
3. What is a stock cash voucher?
A stock cash voucher is essentially a fund specifically used to purchase US stocks, offering more flexibility than a stock redemption voucher. For example, a $10 general stock cash voucher can be used to purchase $10 worth of any US stock.
Stock cash vouchers are divided into the following two types:
General stock cash voucher: Applicable to all US stock trades. After the trade is completed, the rebate will be automatically credited to the user's account.
Select stock cash voucher: Only applicable when purchasing a specific stock. It supports two usage methods: direct redemption into stock or order-based rebate.
4. Where can I view my stock vouchers?
Currently, the stock voucher feature is only supported on the App. Web is not supported yet.
You can view your vouchers through the following path: MEXC App → Stocks → My → My Vouchers → view all stock vouchers.
Please make sure your App has been updated to the latest version to access the full US stock feature experience.
5. How do I redeem a stock redemption voucher?
The operation process is the same for stock redemption vouchers by face value or by share quantity.
Users only need to select the stock voucher they want to use in the Voucher Center and tap Redeem Stock to submit the application. After the redemption application is submitted, the status will show Redeeming. The redemption can only be completed after backend review is approved, and the corresponding US stock assets will then be automatically credited.
6. How do I use a general stock cash voucher?
A general stock cash voucher applies to all US stock trades and can only be used when buying stocks. After the trade is completed, the platform will return the corresponding amount to the user's account in cash. Users can view the cashback details in Funding History, where the rebate entry will be displayed under the event reward type.
A select stock cash voucher can only be used when purchasing a specific US stock and supports two usage methods.
1. Direct redemption: Users can directly redeem the cash voucher for the designated stock in the Voucher Center. If they also hold a general cash voucher, it can be used together. However, the total amount must be enough to purchase at least 1 share, and approval by the relevant team is required.
2. Order-based rebate: When purchasing the designated stock, the voucher is automatically applied. After the trade is completed, the cash rebate will be credited to the account.
7. What should I keep in mind when using stock vouchers?
Please note the following when using stock vouchers:
- All voucher operations must be completed through the MEXC App. Web is not supported yet.
- Redemption of stock vouchers and some cash vouchers requires review. Please wait patiently for the processing result.
- When directly redeeming a select stock cash voucher, please make sure the amount is enough to purchase at least 1 share. Otherwise, the redemption cannot be completed.
- It is recommended that you check the Voucher Center regularly and use vouchers that are about to expire in time to avoid missing out on US stock benefits.
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Disclaimer:
The information provided herein is for informational and educational purposes only and does not constitute financial, investment, tax, or legal advice. MEXC is not a registered investment advisor or broker-dealer. All investment strategies and investments involve risk of loss. Any content contained herein should not be relied upon as advice or construed as providing recommendations of any kind. Always conduct your own research and consult with a licensed financial professional before making any investment decisions.
By participating in these investment activities, you risk losing ALL OR SUBSTANTIALLY ALL OF YOUR ASSETS. Please understand and evaluate the risk of trading and assess your risk tolerance carefully before conducting any trading or investment activities.