Telebiz Launches AI-Powered CRM Platform Built for Teams on Telegram

• The platform enables users to schedule follow-ups, link chats to contacts and deals, sync activity with CRMs like HubSpot and Pipedrive, and use a built-in AI agent.
• Additionally, telebiz is designed such that none of this comes at the expense of privacy.

Today, Telebiz announced the release of a platform that lets teams handle follow-ups, collaborations, sales, and client interactions all inside Telegram.

With corporate capabilities added on top, it is designed to completely replace Telegram, allowing teams to maintain the same account, chats, and interface. More than ten teams, including venture capital firms, remote-first companies, and cryptocurrency startups, are already using the company’s messaging app for most of their professional communications.

Teams are finding it more difficult to manage transactions, contacts, and processes across an expanding number of discussions as Telegram becomes the primary communication layer for many firms, especially in the cryptocurrency space. The majority use a mix of task management tools, spreadsheets, CRMs, and reminders to monitor business activities inside Telegram.

The purpose of Telebiz is to integrate such procedures into Telegram. The platform enables users to schedule follow-ups, link chats to contacts and deals, sync activity with CRMs like HubSpot and Pipedrive, and use a built-in AI agent that operates directly within Telegram to summarize group chats, surface leads and opportunities across conversations, draft replies in the user’s tone, and follow up on stalled deals without ever leaving their current Telegram account.

Additionally, telebiz is designed such that none of this comes at the expense of privacy. The device connects directly to Telegram’s servers, and AI queries go directly from the browser to the selected model provider under that provider’s own policy and the user’s own key. The platform never retains or accesses Telegram conversations. The complete client is open-source and publicly auditable, stored metadata is secured using AES-256-GCM, and Telegram allows passwordless authentication.

Telebiz runs mostly on the user’s device via Telegram Web, in contrast to many business applications that rely on bots or remote dashboards. The platform is intended to assist enterprises in maintaining insight into business activities while maintaining privacy and control, and it does not need teams to relocate talks to a different workplace.

The launch coincides with an increasing number of remote teams, startups, and investment companies who use Telegram as their primary communication channel looking to center operations around the tools they currently use instead of implementing new standalone software.