UnionBank Adopts AWS Generative AI for Data Analytics

Union Bank of the Philippines (UnionBank) has integrated Amazon Web Services (AWS) to enhance its data analytics capabilities.

The bank has implemented Amazon Quick Suite to allow business users to access and analyse data using natural language queries.

The initiative aims to address operational bottlenecks where business units previously relied heavily on technical data teams to generate reports and dashboards.

By empowering over 200 users across operations, technology, and product development to query data independently, the bank aims to achieve data request turnaround times that are three to five times faster once the system reaches its end state.

Dennis D. Omila, UnionBank’s Chief Transformation Officer, highlighted the shift towards data democratisation.

The bank reported that the implementation has already resulted in an approximately 30% reduction in operational costs.

Current use cases for the technology include campaign monitoring and account management.

Precious Lim, Country Manager at AWS Philippines, noted that AI adoption in the country is growing at 50 per cent year-on-year.

Featured image by Freepik.

The post UnionBank Adopts AWS Generative AI for Data Analytics appeared first on Fintech News Philippines.