Department of Health and Human Services' unexpected computer crash causes chaos

Anthropic abruptly shut down its AI systems used by the Department of Health and Human Services with only hours' notice, throwing Trump administration staff into chaos.

Employees lost access to chats, coding projects, and work built on Anthropic's Claude AI model with no time to save or transfer their work.

An HHS team leader told The Hill staff were upset by the sudden shutdown and the "waste of government resources." The shutdown came amid legal conflict between Anthropic and the Trump administration. Trump had publicly attacked Anthropic on Truth Social, accusing the company of trying to force government departments to accept their terms of service and claiming their actions endangered American lives and national security.

Government officials remain uncertain about next steps and replacement systems.

Anthropic stated the shutdown was necessary to protect their business and customers, expressing willingness to pursue dialogue with the government toward resolution.

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